Payment Policy

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Checkout covers a one-time purchase of the complete physical Kfxmw tent kit described in the listing. It does not purchase campsite booking, installation, weather monitoring, guided use, insurance, rescue assistance, or a recurring service. Our default checkout payment provider is Shopify Payments.

Payment information is handled through Shopify Payments, while our store uses only the order status and transaction result needed to process the purchase.

Shelter policy reading guide: The sequence begins with landed-cost responsibility and refund routing, then moves through review outcomes, billing, authorization, currency clarity, credential handling, compliance, encryption, and accepted methods.

TAXES AND DUTIES

No taxes, duties, or other government charges are added to the order at checkout. The Tax field displays $0.00 USD. Customers pay only the product total shown before payment because standard shipping is also $0.00 USD.

Refunds

Approved refunds are issued to the original payment method through Shopify Payments. Bank, card issuer, or wallet processing times may vary after the refund is submitted.

Fraud Review

Fraud review may apply to orders that appear unauthorized, inconsistent, or high risk. If necessary, we may cancel the order and issue a refund to the original payment method.

Failed or Pending Payments

If payment fails or remains pending, the order may not be processed. Customers may need to contact their bank, card issuer, or payment provider to resolve payment issues.

Billing Information

Customers must provide accurate billing information. Orders may be delayed or canceled if billing details cannot be verified, payment is declined, or fraud review is required.

Payment Authorization and Capture

An order is processed only after payment authorization succeeds. Depending on the payment provider, a pending authorization may appear before final capture or release.

TRANSACTION CURRENCY & TRANSPARENCY

All prices on our website are listed and charged in United States dollars, shown with the $ symbol and USD currency code. The total final price, including applicable shipping costs, will be clearly itemized and displayed at the checkout page before you authorize payment. At checkout, Standard Shipping: $0.00 USD and Tax: $0.00 USD. We never charge any hidden processing fees, handling fees, or unannounced taxes.

NO CREDIT CARD STORAGE

We do not collect, store, or have access to complete card numbers or card security codes. Payment credential verification is handled by Shopify Payments and the relevant financial institution.

PCI-DSS COMPLIANCE LEVEL 1

Shopify maintains Level 1 PCI-DSS compliance for its payment environment. Our store receives the transaction status and order information needed to process the purchase.

SSL ENCRYPTION & DATA PROTECTION

Transactions are submitted through Shopify Payments using encrypted checkout connections. Sensitive payment credentials remain within Shopify's protected payment environment.

Customers should review the final checkout amount before payment; card credential handling remains inside the secure Shopify payment flow.

ACCEPTED PAYMENT METHODS

Shopify Payments-supported cards and digital wallets that are currently enabled are displayed at checkout.

Only payment methods currently shown at checkout are available for the order, and the storefront payment icons must match those active methods. Available payment methods are presented at checkout and may depend on customer location, device type, browser, wallet eligibility, issuer rules, and Shopify Payments settings.

Payment Support

For payment questions, contact support@kfxmw.shop or +1 (283) 214-6924. Support hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore).